NIZHEALTH CUSTOMER CARE

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πŸ’³ My payment failed or was cancelled

Guided answer
A failed or cancelled checkout should not activate the paid plan. You can retry from the Subscription page. If your bank shows a debit but NizHealth does not show a successful payment, contact support before attempting repeated charges.

What to try

  1. Check whether the payment status is successful, failed, or cancelled.
  2. If it failed, retry once from Subscription.
  3. If your account was debited but the plan is missing, contact support.

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